Occupational Profile:
Ambulance Support Workers respond to emergency (999), urgent and or/unscheduled care calls from the public and/or wider health and social care communities to provide care and clinical support to individuals of all ages within an agreed scope of practice and outside of a multi-disciplinary hospital team, or provide scheduled non-urgent transport for people with specific health needs. You will transport them, as required, to (and from) specified treatment centres and other locations which may be very remote settings, driving safely and at progressively high speed as appropriate, and also have the responsibility of managing a vehicle. You will work as part of a double ambulance crew either alongside a more senior member of staff such as a Paramedic or Associate Ambulance Practitioner, or with another non-registered Ambulance Support Worker; for some non-urgent care you may work alone. You are required to work in a wide range of settings and environments both inside and outside including, in some cases, uncontrollable environments assisting individuals at the scene. Clinical duties vary accordingly. Often you will be supporting and assisting the senior clinician and in cases where patients deteriorate you will provide basic level of life saving techniques.
Responsibilities and duty of the role:
You are accountable for your work and for reviewing the effectiveness of your actions. The role is undertaken following a period of experience in healthcare so you are able to demonstrate best practice and act as a role model. You may supervise or guide the less experienced staff in your team.
Qualifications:
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language. Apprentices will need to complete an accredited level 3 Diploma in ambulance emergency and urgent care support or a level 3 Certificate in ambulance patient care and a level 3 in Ambulance Driving prior to completion of the Apprenticeship.
Other requirements:
Already hold a full GB driving licence for the class of vehicle being driven in accordance with DVLA requirements. Undertake a fitness test and organisational interview. There may be other additional employer requirements. Industry specific requirement: The apprentice must meet the 15 standards as set out in the Care Certificate.
Level:
3
Duration:
typically, 13 to 18 months
Review date:
after 3 years
Values:
You will be caring and compassionate, honest, conscientious and committed
Behaviours:
You will treat people with dignity, respecting individual's diversity, beliefs, culture, needs, values, privacy and preferences, show respect and empathy for those you work with, have the courage to challenge areas of concern and work to best practice, be adaptable, reliable and consistent, show discretion, show resilience and self-awareness and show supervisory leadership
